RMA REQUEST FORM	RMA direct fax: ( 416 ) 663-9065 E-mail: rma@newcon-optik.com
	Newcon Optik can only expedite our service with your cooperation. Please read the policy carefully. You can choose to use Online RMA Request Form, print the Form in Adobe Acrobat Format. If you choose to use the Online RMA Request Form, you are still required to fax us a clear copy of all original invoices and packing   Company name: Customer number: Contact: E-mail: Telephone*: Ext: Fax: Item No. 1 Product Name: Serial Number: Invoice No & Date: Problem: Required Item No.2 Product Name: Serial Number: Invoice No & Date: Problem: Item No. 3 Product Name: Serial Number: Invoice No & Date: Problem: Item No. 4 Product Name: Serial Number: Invoice No & Date: Problem: Total: Pcs.   Returning RMA - RMA Number must be "Printed Clearly "on all mailing labels and shipping boxes, otherwise shipment(s) will be rejected. 1. Please fax us this form with the clear copy of the ORIGINAL INVOICE and PACKING SLIP. 2. Please mark down the problem on masking tape and tape it on each product. Don't write anything directly on the product(s). 3. Failure in providing proof of purchase or without specifying problem(s) of the returned item(s) will result in the item(s) being returned to sender FREIGHT COLLECT. *4. NO ACCESSORIES (Manual, eyepieces, I/R Illuminators, etc.) except for pre-authorized CREDIT or DOA. We don't have any responsibility to keep all the accessories. *5. There is no Credit for Special Order items returned for RMA. 6. I agree that Newcon Optik. is not liable for any data lost due to servicing of computer systems. * A $15.00 fee will be charged to locate a copy of the original invoice per returned product. * A Service Fee of $ 30.00/item, plus shipping, will be charged for product found to be non-defective.